Job Opening

Service Desk Administrator

This permanent Service Desk Administrator role is an excellent opportunity for a self-motivated, confident, adaptable team worker to join our Dublin team.

Job Description

Key Responsibilities

  • Creating and updating jobs on our CRM system.
  • Answering the ServiceDesk Support phone.
  • Generating and issuing POs.
  • Placing orders with suppliers and following up.
  • Support and Liaising with Service Engineers and Service Managers.
  • Responding to customer queries.
  • Generating status reports for customers and updating customer platforms.
  • Reporting to the service desk manager daily.
  • General admin duties.



  • Attention to detail and processes, and strong analytical capabilities are a must for this role.
  • Maintaining clear and excellent customer service skills at all times.
  • Strong problem-solving, and good decision making.
  • Ability to work within a team.
  • Highly motivated and enthusiastic.
  • The successful candidate must have fluent English with excellent interpersonal skills.
  • Have a very good working knowledge of the Microsoft Office Suite.
  • Experience with Sage50 is a plus.
  • 2-3 years experience in a similar role.


Renumeration & Conditions

  • Salary negotiable depending on experience.
  • Exciting opportunity within the Service team – this is an excellent opportunity to gain exposure to a wide range of activities in a busy rewarding environment.
  • After successfully completing 6-month probation, you’ll avail of the company benefits scheme of health insurance & pension contribution.
  • Annual bonus paid at Christmas based on performance and effort throughout the year.

Apply Now!

Apply through email

Want to apply? Send an email to with your introduction and CV attached.


Based in our Dublin office – Ballymount Industrial Estate, Dublin 12 but with the option of hybrid working.

Ready To Make a Real Change?